Last updated June 2, 2026

CarScanr Privacy Policy

This Privacy Policy explains how CarScanr handles information when you use the mobile app and related services.

Information We Collect

We collect information you provide directly, such as your email address, support messages, vehicle photos, scan results, Garage entries, and vehicle details you choose to save. We may also collect app activity and device information needed to operate the service, including scan usage, authentication status, app diagnostics, purchase entitlement status, and basic request logs.

How We Use Information

• Identify vehicles and generate scan results.
• Provide market values, live listings, pricing insights, and Garage features.
• Authenticate accounts, sync user data, restore purchases, and manage Pro Access.
• Respond to support requests, issue reports, and feature requests.
• Protect the service, debug problems, prevent abuse, and improve app quality.

Photos and Vehicle Data

Vehicle photos and related scan inputs may be processed by CarScanr and trusted service providers to identify vehicles and return app results. Avoid submitting images that you do not have permission to use.

Service Providers and Sharing

We use service providers for hosting, authentication, storage, vehicle analysis, purchase entitlement management, customer support, and app operations. We do not sell personal information. We may share information with service providers, when required by law, to protect rights and safety, or as part of a business transfer involving CarScanr.

Retention, Security, and Choices

We keep information only as long as needed for app functionality, support, legal compliance, security, and legitimate business needs. We use reasonable safeguards designed to protect information, but no internet or mobile service can guarantee absolute security. You can contact support to request help accessing, correcting, or deleting account information.

Children

CarScanr is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Contact

Questions about this Privacy Policy can be sent to support@carscanr.com.